1. Agreement to These Terms
These Terms and Conditions govern your access to and use of the Talverihotelhouse website. By using the website, you confirm that you have read and agree to these terms. If you do not agree, you must stop using the website. These terms concern website use and general enquiries; separate terms may apply to a confirmed hotel stay, event arrangement, physical casino entry or other service.
2. Eligibility and Adult Casino Access
You may use the informational sections of the website only if you can lawfully enter into these terms. Access to the physical casino floor is restricted to adults aged 18 and over and may require valid photo identification. The website does not provide online gambling, remote wagering, online casino accounts, deposits or game play. Nothing on the website is an invitation to participate where participation would be unlawful.
3. Informational Nature of the Website
Website content describes the general character of Talverihotelhouse, including accommodation, guest assistance, dining, private events, relaxation facilities and the physical casino environment. Content is provided for general information and may be updated without notice. Images are illustrative and may not depict every room, layout, service configuration or current operational arrangement.
A website enquiry is not a confirmed reservation, contract, admission right or guarantee of availability. A service becomes confirmed only when Talverihotelhouse provides an express confirmation through an authorised process and any applicable requirements are satisfied.
4. Acceptable Use
You must use the website lawfully, responsibly and in a way that does not interfere with its operation or another person’s rights.
- Do not attempt to gain unauthorised access to the website, server, forms, code, accounts or data.
- Do not introduce malware, automated abuse, excessive requests, scraping that impairs service, or tools intended to bypass security.
- Do not submit false, misleading, fraudulent, defamatory, discriminatory, threatening or unlawful content.
- Do not impersonate another person or provide another person’s data without authority.
- Do not use website content, branding or images to suggest an unauthorised partnership, endorsement or competing service.
- Do not use the enquiry form for unsolicited promotions, bulk messaging or requests unrelated to legitimate guest services.
5. Enquiries and Communications
When you submit an enquiry, you are responsible for the accuracy and lawfulness of the information supplied. We may contact you using the details provided solely to address the request, clarify information, manage a related service or meet legal obligations. Response times are estimates and are not guaranteed, especially where a request requires operational review or third-party coordination.
The website must not be used for emergencies. For immediate danger, contact the appropriate emergency service. For urgent on-site assistance, use the published telephone number or speak with authorised staff.
6. Hotel, Event and Guest Services
Descriptions of rooms, accessibility features, event spaces, dining and guest support are subject to availability, operational requirements, maintenance and safety considerations. Specific arrangements must be confirmed directly. Reasonable efforts are made to provide accurate information, but dimensions, views, furnishings and service schedules may change.
Event organisers and group coordinators are responsible for communicating applicable conditions to participants and obtaining authority before providing participant details. Additional written terms may govern deposits, cancellation, damage, conduct, access, suppliers and event timing.
7. Physical Casino Conditions
Entry to and conduct within the physical casino area are subject to applicable Australian law, venue rules, identity checks, responsible entertainment requirements, security procedures and lawful directions from authorised staff. Talverihotelhouse may refuse or end access where required for safety, legal compliance, responsible gaming, suspected misconduct or breach of venue rules.
Casino participation involves financial risk. No statement on this website guarantees winnings, financial return, access to a particular game or uninterrupted availability. Guests should set personal limits and treat casino activity as entertainment.
8. Intellectual Property
Unless otherwise stated, the website design, text, graphics, branding, arrangement and original content are owned by or licensed to Talverihotelhouse Pty Ltd and protected by applicable intellectual property laws. You may view and print limited content for personal, non-commercial use. You may not reproduce, publish, modify, distribute, sell, frame, mirror or commercially exploit content without written permission, except where law expressly permits.
Third-party trade marks remain the property of their respective owners. Their appearance, where any, does not imply endorsement or affiliation.
9. Privacy and Cookies
Personal data is handled as described in the Privacy Policy. Cookies and similar technologies are addressed in the Cookie Policy. By submitting personal information, you confirm that the information is yours or that you are authorised to provide it. You should review those policies before using the enquiry form.
10. Third-Party Services and Links
The website may refer to transport, public services or other third-party resources. Talverihotelhouse does not control independent services and is not responsible for their availability, terms, privacy practices, accuracy or performance. A reference does not constitute endorsement. You should assess third-party terms before relying on or purchasing a service.
11. Availability, Security and Changes
We aim to maintain a secure and available website but do not guarantee uninterrupted, error-free or malware-free operation. Access may be suspended for maintenance, security, legal compliance or circumstances beyond reasonable control. We may change, remove or update website content and functionality without notice, provided applicable consumer rights are respected.
You are responsible for maintaining appropriate device security, backups and browser updates.
12. Disclaimers
To the maximum extent permitted by law, website content is provided on an “as available” basis for general information. We do not make warranties that every description, image, availability indication or response estimate will always be complete, current or suitable for a particular purpose. Nothing in these terms excludes a guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.
13. Limitation of Liability
To the maximum extent permitted by law, Talverihotelhouse Pty Ltd is not liable for indirect, incidental, special or consequential loss arising solely from use of or inability to use the informational website, including loss caused by unauthorised third-party activity, service interruption or reliance on unconfirmed information. Where liability cannot be excluded, it is limited only to the extent permitted by law.
This clause does not limit liability for fraud, wilful misconduct, death or personal injury caused by negligence where exclusion is prohibited, or any non-excludable statutory right.
14. Indemnity
To the extent permitted by law, you are responsible for loss reasonably arising from your unlawful use of the website, infringement of another person’s rights, submission of unauthorised content or deliberate interference with website security. This provision does not require you to indemnify Talverihotelhouse for loss caused by its own unlawful conduct.
15. Suspension and Termination
We may restrict or terminate website access where reasonably necessary to protect security, prevent misuse, comply with law or enforce these terms. Clauses intended by their nature to continue, including intellectual property, liability, dispute and governing-law provisions, survive termination.
16. Governing Law and Disputes
These terms are governed by the laws of New South Wales, Australia, without excluding mandatory rights that apply in your place of residence. Courts with jurisdiction in New South Wales may hear disputes, subject to any mandatory consumer forum or statutory complaint right. Before starting formal proceedings, the parties should attempt in good faith to resolve the issue through written communication.
Consumers may also have rights to contact a relevant regulator or consumer protection body.
17. General Provisions
- Severability: if a provision is invalid or unenforceable, the remaining provisions continue to apply.
- No waiver: failure to enforce a provision immediately does not waive the right to enforce it later.
- Assignment: you may not transfer these terms without consent. We may transfer them as part of a lawful business reorganisation, subject to applicable rights.
- Entire agreement: these terms and the referenced policies form the agreement concerning website use, without replacing separate confirmed service terms.
- Headings: headings are for convenience and do not limit interpretation.
18. Contact and Changes to These Terms
Questions about these terms may be sent to info@talverihotelhouse.com or directed to Talverihotelhouse Pty Ltd at 18 Harbour Street, Sydney NSW 2000, Australia. We may update these terms when services, law or website functionality changes. The latest revision date appears below.
Last updated: 31 July 2026
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